Comments on: Nasty Customer Versus Bloody tmnet streamyx (18 SG)

By: Julie Straus

Julie Straus — Sun, 12 Apr 2009 01:02:56 +0000

Hey thanks for this, i was working at my office, just maked a coffe and take a time to relax and read about this.

Julie.

By: stickylinks

stickylinks — Tue, 20 Jan 2009 00:14:38 +0000

I understand, point made. Thank You

By: Racist Is Bad.

Racist Is Bad. — Wed, 30 Jul 2008 15:16:30 +0000

Hahaha…desperate Mr. Chua want to surf 3ple X pics/movies. LOL. Fuckin’ racist.

Learn IT its not that hard to setup a modem. Just ask polite and dont shout.

By: Sis Miera

Sis Miera — Sun, 23 Mar 2008 10:39:05 +0000

actually kes mr chua ni just setting dalam modem yg berlainan iaitu setting Virtual Circuit ID sbb mr chua purchase modem yg tak mengikut kehendak line streamyx jd sebb tu bila technician pegi umah dia boleh buat connection tp bila technician blah dia dah xbleh buat connection.So dont scold this CSR buta buta because they also human like you all.Orang kenal rakyat malaysia sbg rakyat bersopan santun janganla smpai tukar jd rakyat yang takde reti pakai otak bila bercakap.Memang diakui kalo dibandingkan dengan negara lain macam singapore, dia punya quality of service is superb 1st but they are small country and all of line using fibre technologies. TM currently is upgrading line from copper line to fibre.Hope u all be patient of this matter.pasal tak puas hati dgn customer service, for information CSR ni ade jenis2 tersendiri, nasibla kalo kena CSR malas, anginla korang tp ada jugak CSR yg betul2 nak tolong customer.Taktahula adik aku ni jenis CSR type mane heheh..

By: Mr.CHUA!!

Mr.CHUA!! — Sun, 23 Mar 2008 09:35:40 +0000

How CHUA BABI!!kalo takde tmnet ko langsung tak bleh call operator tmnet laaa bodo!!!

By: chuais bull shit

chuais bull shit — Thu, 17 Jan 2008 22:08:48 +0000

shit chua..racist ..hopefully he die very soon ..i really pray and put shit on him..bull shit this chua name..

By: jen jen jennnn

jen jen jennnn — Sun, 23 Sep 2007 12:56:33 +0000

I gonna this bastard Mr. Fucking Chua.

By: ThunderUnderground

ThunderUnderground — Sat, 14 Jul 2007 19:56:59 +0000

Fuhh damn that is bloody hell,boleh kena heart attack.

Nasib baik semua customer chinese yang aku installkan streamyx semua very polite.I love to entertain them, sometimes customer yang suka porn aku akan guide diorang macam mana nak mahirkan diri dengan porn,ada customer yang selalu pergi Hong Kong atau Taiwan aku akan bagi address website yang display senarai gambar ayam kat Hong Kong dan Taiwan.

Hari tu aku ada pasang satu kat company British, masa aku datang dia sudah start fucking fucking
dalam telefon, rupa rupanya tgh fuckingkan Customer Service redtone broadband wireless.Sebab asyik problem jer.Sekali jer mat salleh tu call aku ada problem dgn modem, besok tu aku datang terus tukarkan modem baru untuk dia.Sampai skrang takde problem lagi, takde call langsung.

Nasib baik aku Installer,so aku ada access dan network utk settle problem subscriber dengan cepat.Installer hanya buat support within 2 weeks after installation.Tapi selepas 2 weeks kalau customer ada problem aku suruh call 100 jer, wasting time call TMnet CS(on modem of modem on modem off modem,last sekali server down)
bukan salah diorang pun salah the whole management of TM.

Tapi selalunya customer sanggup bayar aku daripada tunggu TM atau TMnet hepline settle kan problem diorang.Tukar port settle problem.

So siapa nak register streamyx boleh kontact aku, aku boleh check kan port dan carikan port yang baik untuk anda.Kepong, Batu, Gombak and Selayang.

To the racist jangan gaduh2 ok.

By: soufulow.com » Blog Archive » TM Net Streamyx complaints

soufulow.com » Blog Archive » TM Net Streamyx complaints — Sat, 07 Jul 2007 02:47:48 +0000

[...] Nasty Customer Versus Bloody tmnet streamyx (18 SG) [...]

By: Thinker

Thinker — Fri, 06 Jul 2007 07:43:30 +0000

Kumaran is patient, but using a stupid reason where a TMNet customer need to purchase a new modem to test out the problem just show how POOR the TMNet worker’s knowledge and services are. What kind of this technician do when they need their customer test the problem their own and confirm back to TMNET it is not the modem problem? aren’t they at least have certain knowledge before they go out and call their own as TMNET Technician? TMNET should be at shame as their customer service supervisor also lack of the basic logic and knowledge in their own product/services.

Patient is good, but patient without a knowledge is nothing. Employ a cow as a worker, it is patient enough.

Mr Chua is surely over react. i guess he is piss off by the first operator which can’t event speak properly. Situation might be a lot better if Mr Kumaran answer his call in the first place.

some here say it is mr chua own fault where he dun even know how to setup up a modem, which i think this is not fair to him. owning a product doesn’t mean you know the in and out of the product. everyone will have their own specialization in certain area.

in simple, TMNET is the one who should be blamed. like some of the fellow say here, spend 9 million just for rebrand but never upgrade their own infrastructure & services.
Recently they still dare to come out and Adv “first and ever 4Mb Streamyx!”, when you have a closer look on the condition, which is writen in the font size of 3-4, “Base on the Best Effort!” Fuck!