Recently, we heard a ripped audio clip about a conversation between a customer with the streamyx call operator. A lot of lessons we can learn from that, and it’s not a surprise that the situation is a little bit similar with this video clip too. You may not have heard about it, but this one is pretty darn funny so don’t miss it. It’s a 12 minute video showing how an customer support’s operator in India trying to handle many customers calls at once. Not forget to mention that he uses various kind of scripts to help him interact with them. (spoiler stop here) 
That made me wonder whether the big companies in America/or Europe have outsourced their customer support service to India or not. I hope that this will not happen in Malaysia btw. This video clip is only a joke. Some people said that this movie gives absolutely wrong information about what actually happens in the Indian Call Centre industry. Perhaps that’s right.
Watch the clip here. Be sure to watch it till the end. 
November 17th, 2006 at 5:46 pm
hey hey hey..hows urs previous site? errr,last time i tried…errr why aa? btw,emm im just curious about ur feed number..err is it true? whoaaa,so many ppl aa (aiyak,teach me how to do lar..):d
November 17th, 2006 at 6:32 pm
fish, read here. o->
http://www.bloganything.net/2006/11/13/announcement-tech-scopecom-is-no-more/
November 21st, 2006 at 6:56 am
is it streamyx or screamyx operator? haha … jackass in an office…
his face red.. :)) like :(|)
November 21st, 2006 at 5:58 pm
hehe..not good to say people like that la.. :((
July 23rd, 2007 at 2:05 am
Very funny indeed :))
September 5th, 2007 at 10:34 am
how can i find this clip? link doesnt work